Shipping policy
Last Updated: September 23, 2026
At SpeedShe LLC, we want your order to arrive safely and on time. This Shipping Policy explains how we process and deliver orders placed through speedshe.com.
Our products primarily include women's travel organizers, fitness accessories, and fashion bags.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, promotional events, holidays, or unforeseen circumstances, processing may take longer.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
2. Shipping Methods and Delivery Times
We offer shipping options displayed during checkout based on your delivery address and the products included in your order.
Estimated delivery times generally include:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–5 business days, where available |
Delivery estimates begin after the order has been processed and shipped.
These timeframes are estimates rather than guaranteed delivery dates.
Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.
3. Shipping Costs
Shipping costs are calculated and displayed during checkout before you complete your purchase.
Shipping charges may vary depending on:
- Delivery destination
- Order size or weight
- Shipping method selected
- Promotional offers
- Applicable shipping restrictions
If free shipping is available for a particular promotion or order threshold, the applicable terms will be displayed at checkout.
4. Order Tracking
When tracking information is available, we will provide it by email after your order has shipped.
You can use the tracking information provided by the applicable carrier to monitor your shipment.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
5. Delivery Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your:
- Name
- Street address
- Apartment or unit number
- City
- State or province
- ZIP or postal code
- Country
If you discover that your shipping address is incorrect, please contact us as soon as possible at:
We will make reasonable efforts to update the address before the order is shipped. However, we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
6. Delayed Deliveries
Estimated delivery times are provided for convenience and are not guaranteed.
Delivery may be delayed because of circumstances including:
- Severe weather
- Carrier delays
- Holidays
- High shipping volumes
- Incorrect or incomplete addresses
- Customs processing
- Transportation disruptions
- Natural disasters
- Other circumstances beyond our reasonable control
If your order appears to be delayed, please check the tracking information first. If you need additional assistance, contact us at support@speedshe.com.
7. Lost or Missing Packages
If tracking information shows that your package was delivered but you cannot locate it, please:
- Check around your delivery location.
- Check with household members, neighbors, or building management where applicable.
- Review the carrier's delivery information.
- Contact the carrier directly if necessary.
If you still cannot locate your package, contact us at support@speedshe.com and provide your order number and tracking information.
We will review the situation and determine the appropriate next steps.
8. Damaged Packages or Products
If your package arrives visibly damaged, please take photographs of the package and product before discarding any packaging materials.
If the product itself is damaged or defective, contact us as soon as possible, preferably within 7 days of delivery, at:
Please provide:
- Order number
- Description of the damage or defect
- Photos of the product
- Photos of the shipping package and packaging materials, when applicable
We will review the issue and provide appropriate instructions.
9. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible.
Email:
Please include your order number and photographs of the items received when applicable.
After reviewing the order, we may provide a replacement, shipment of the missing item, refund, or another appropriate resolution.
10. International Shipping
International shipping may be available for selected destinations and will be shown at checkout when available.
International orders may be subject to:
- Customs duties
- Import taxes
- Brokerage fees
- Local taxes
- Customs clearance requirements
- Other fees imposed by the destination country
Unless otherwise stated at checkout, these charges are generally the responsibility of the customer.
International delivery times may be longer than domestic delivery times because of customs processing and other international transportation requirements.
11. Customs and Import Restrictions
Customers are responsible for ensuring that products ordered from SpeedShe LLC can legally be imported into their destination country.
SpeedShe LLC is not responsible for delays caused by customs authorities or for packages refused, held, or returned because of import restrictions, inaccurate recipient information, or unpaid customs charges.
12. Multiple Shipments
Depending on product availability, warehouse operations, or order circumstances, items from the same order may occasionally be shipped separately.
If your order is divided into multiple shipments, you may receive separate tracking information.
You will not normally be charged additional shipping fees solely because an order is divided into multiple shipments unless otherwise stated at checkout.
13. Shipping Restrictions
Some products or destinations may have shipping restrictions.
If an order cannot be shipped to the destination provided, we may contact you to discuss available options or issue a refund for the affected order.
14. Order Cancellation
If you need to cancel an order, contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has been shipped, cancellation may no longer be possible and the order may need to be handled under our Return & Refund Policy.
15. Return Shipping
Shipping costs for customer-initiated returns, such as a change of mind or ordering the wrong item, are generally the responsibility of the customer.
If an item is confirmed to have arrived damaged, defective, or incorrect due to an error on our part, we will provide appropriate return instructions and may cover the applicable return shipping cost.
Please do not send a return package to our business address unless our customer service team specifically instructs you to do so.
16. Contact Us
If you have questions about shipping, delivery, tracking, or an existing order, please contact us:
SpeedShe LLC
305 South Park Avenue
Breckenridge, CO 80424
United States
Email: support@speedshe.com
Phone: +1 (302) 724-1847
Please include your order number whenever possible so that we can assist you more efficiently.